وظائف خالية للمصريين مطلوب "Customer Service Executive - Transmar" للعمل Jobs in Egypt Job Details : وظائف خالية بمصر مطلوب "Customer Service Executive - Transmar" للعمل براتب مجزى Jobs in Egypt
• Receive booking nominations from customers and process on system.
• Coordinate empty container release.
• Manage forecasts to ensure empty container availability.
• Manage space allocation for customers on own/third party vessels.
• Analyze and forecast customer performance to provide operations with allocation requirements.
• Coordinate with agents/branches to complete local documentation operations
• Process BL drafts/final BLs and coordinate BL delivery.
• Prepare and share reports to internal and external stakeholders.
• Send sailing reports with final figures and full details to and external stakeholders.
• Ensure smooth operations and customer satisfaction.
• Handle any complaints/cases in coordination with Key Accounts Manager and concerned departments.
• Follow up with finance for sending invoices and invoice payment.
• Analyze customer performance to forecast/predict any changes to volumes or service patterns.
• Improve and optimize customer experience to ensure total customer satisfaction.
Job Details
| Date Posted: | 2018-02-27 |
| Job Role: | Logistics and Transportation |
| Company Industry: | Shipping |
Preferred Candidate
| Career Level: | Mid Career |
| Nationality: | Egypt |
| Degree: | Bachelor's degree |
المصدر رائج نت http://ra2gnet.ncairo.com/2018/02/customer-service-executive-transmar.html
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