وظائف شاغرة بالسعودية مطلوب "Commercial Operator (Medina) Haramain Speed Train project (Spanish Co.) ONLY SAUDIS - Mena Business Investment Group" للعمل Jobs in Saudi Arabia Job Details : وظائف شاغرة بالسعودية مطلوب "Commercial Operator (Medina) Haramain Speed Train project (Spanish Co.) ONLY SAUDIS - Mena Business Investment Group" للعمل Jobs in Saudi Arabia
• Customer assistance, information and management in Stations.
• Customer queries and claims management regarding:
o Schedules and prices.
o Types of trains/Cabin.
o Fare conditions.
o Services on board the trains.
o Services in the stations.
o After-sales conditions, giving information to the customer on how to use the online form, facilitating the email address or the web page enabled for it and the procedures if requested.
o Others.
• Customer flows and access control management and supervision.
• Incident Management in Stations.
• Station Passenger assistance systems operation: PAS, PIS, AFC; etc.
• General customer service administration duties.
• Report on places and events both of local interest and related to the service.
• The Station Commercial Operator in charge of sales performs the operations with tickets at the Ticketing Desk mainly equipped with a Ticket Office Machine (TOM).
• At the sale ticket stands are made the operations of sales, changes and cancellations of transport tickets, by the Station Commercial Operator in a face-to-face manner with the customer.
• Any other commercial and customer assistance tasks in the stations and/or on the trains.
Job Details
| Posted Date: | 2018-03-11 |
| Job Location: | Medina, Saudi Arabia |
| Job Role: | Support Services |
| Company Industry: | Transportation |
Preferred Candidate
| Career Level: | Entry Level |
| Nationality: | Saudi Arabia |
| Degree: | High school or equivalent |
المصدر رائج نت http://ra2gnet.ncairo.com/2018/03/commercial-operator-medina-haramain.html
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