وظائف خالية للمصريين مطلوب "Customer Service - HMS Group" للعمل Jobs in Egypt Job Details : وظائف خالية بمصر مطلوب "Customer Service - HMS Group" للعمل براتب مجزى Jobs in Egypt
Recommend potential products or services to management by collecting customer information and analyzing customer needs
Prepare product or service reports by collecting and analyzing customer information
Contribute to team effort by accomplishing related results as needed
Manage large amounts of incoming calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships of trust through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/team sales targets and call handling quotas
Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure
resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Go the extra mile to engage customers
Resolve customer complaints via phone, email, mail or social media
Use telephones to reach out to customers and verify account information
Job Details
| Posted Date: | 2018-12-06 |
| Job Location: | Cairo, Egypt |
| Job Role: | Customer Service and Call Center |
| Company Industry: | Healthcare, other |
Preferred Candidate
| Career Level: | Mid Career |
| Gender: | Female |
المصدر رائج نت http://ra2gnet.ncairo.com/2018/12/customer-service-hms-group-jobs-egypt.html
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