وظائف شاغرة بالسعودية مطلوب "Technical Support - Almajdouie Holding" للعمل Jobs in Saudi Arabia Job Details : وظائف شاغرة بالسعودية مطلوب "Technical Support - Almajdouie Holding" للعمل Jobs in Saudi Arabia
The main purpose of this position is to provide the second line support to AlMajdouie information technology users especially for the tasks that need higher technical skills and investigation or physical involvement with the users.
Main Duties & Responsibilities:
Investigating and resolving Incidents according to agreed priorities and timescales, and to agreed standards.
Performing tasks as part of Change Management including risk & impact assessments, build & test, implementation, rollback of failed Changes, identifying the need for Emergency Changes.
Performing investigations into the root causes of Problems in Problem Management, developing workarounds and permanent resolutions, raising change request.
Building and testing new releases, rolling out the releases, rolling back releases if necessary.
Carrying out on-site support activities whenever required
Providing technical support related to PC hardware, operating systems, and standard applications.
Liaising with the Security Manager on receipt of a new security patch or the identification of a new security vulnerability.
Identifying and implementing mitigation actions for identified vulnerabilities.
Testing security patches in an isolated environment
Performing the tasks delegated from the applications and infrastructure teams to level 2 support.
Performing the daily operational activities delegated to them.
Job Details
| Posted Date: | 2018-12-06 |
| Job Location: | Eastern Province, Saudi Arabia |
| Job Role: | Information Technology |
| Company Industry: | Other |
Preferred Candidate
| Career Level: | Mid Career |
| Gender: | Male |
| Nationality: | Saudi Arabia |
| Degree: | Bachelor's degree |
المصدر رائج نت http://ra2gnet.ncairo.com/2018/12/technical-support-almajdouie-holding.html
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