وظائف شاغرة بالسعودية مطلوب "I.T. Service Desk Supervisor - Nesma Holding" للعمل Jobs in Saudi Arabia انت الان تتصفح موضوع,افضل وظائف الشرق الاوسط,وظائف خاليه,وظائف رائجه,وظائف شاغر,
وظائف شاغرة بالسعودية مطلوب "I.T. Service Desk Supervisor - Nesma Holding" للعمل Jobs in Saudi Arabia Job Details : وظائف شاغرة بالسعودية مطلوب "I.T. Service Desk Supervisor - Nesma Holding" للعمل Jobs in Saudi Arabia
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المصدر رائج نت http://ra2gnet.ncairo.com/2019/01/it-service-desk-supervisor-nesma.html
للمزيد اضغط هنا وظائف شاغرة بالسعودية مطلوب "I.T. Service Desk Supervisor - Nesma Holding" للعمل Jobs in Saudi Arabia
وظائف شاغرة بالسعودية مطلوب "I.T. Service Desk Supervisor - Nesma Holding" للعمل Jobs in Saudi Arabia Job Details : وظائف شاغرة بالسعودية مطلوب "I.T. Service Desk Supervisor - Nesma Holding" للعمل Jobs in Saudi Arabia
- Effectively manages team members, including technicians and advisors, to ensure team objectives are being carried out
- Responds to any customer concerns or complaints quickly and professionally
- Sets up and maintains the service desk function, including supervising service desk team members and managing the Service Desk application and platform
- Makes sure all issues and requests are being logged and addressed properly through the service desk platform.
- Resolves service desk problems and improves current service desk methods to increase productivity and customer service
- Establish a process of follow-up with all IT departments for all open service requests or tickets
- Report any issues not meeting the SLA to the Service Manager for quick resolution
- Monitors department issues and client complaints to Identify recurring issues in order to minimize them.
- Perform team members service quality inspections, preparing reports, and doing repairs; if necessary, carries out these job duties personally to ensure highest quality of work
- Responsible for managing Google application platform
- Possesses technical knowledge and skills to enhance the overall quality of service of the Service Desk department
- Displays working knowledge of industry standards, practices
- Has or is able to gain technical skills to manage GSuite and ITSM platforms
- Enhance the ITSM platform to automate processes
- Resolve GSuite issues for a large number of customers
Manage and maintain the IT assets inventory
Job Details
| Posted Date: | 2019-01-06 |
| Job Location: | Jeddah , Saudi Arabia |
| Job Role: | Information Technology |
| Company Industry: | Management |
Preferred Candidate
| Career Level: | Mid Career |
| Nationality: | Saudi Arabia |
| Degree: | Bachelor's degree |
المصدر رائج نت http://ra2gnet.ncairo.com/2019/01/it-service-desk-supervisor-nesma.html
للمزيد اضغط هنا وظائف شاغرة بالسعودية مطلوب "I.T. Service Desk Supervisor - Nesma Holding" للعمل Jobs in Saudi Arabia
