وظائف شاغرة بالسعودية مطلوب "Executive Secretary (Female) - Petrochemical Conversion Company" للعمل Jobs in Saudi Arabia Job Details : وظائف شاغرة بالسعودية مطلوب "Executive Secretary (Female) - Petrochemical Conversion Company" للعمل Jobs in Saudi Arabia
Position Summary:
This position reports to the CEO. The position requires someone experienced in working at the senior executive level and serving as "the face" of the corporation for both internal and external contacts. The successful candidate must have proven skills in managing the day-to-day activities of multiple senior managers, including calendar management, travel planning and booking, conference planning, and tracking action items to completion. The successful candidate must be able to act independently, using experience to exercise judgment and take decisions, while also ensuring that he seeks clarification on task objectives when appropriate. The successful candidate also must be able to work collaboratively across all departments, and must be skilled in proactively identifying issues and delivering high quality practical solutions. The position also requires someone who is flexible and adaptable to changing needs and priorities.
ROLES/RESPONSIBILITIES INCLUDE:
Interact with PCC customers to provide information in response to products, services & orders inquiries and to handle & resolve complaints to the satisfaction of the customer.
Confer with customers by phone, mail or in person in order to provide accurate information on products and services, to take orders or register/cancel accounts, or to obtain details of complaints.
Keep records of customer interactions / transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
Refer unresolved customer grievances to designated departments for further investigation.
Determine charges for services requested in coordination with Sales Managers, coordinate billing & credit with finance, and help in resolving outstanding Account Payments.
Complete contract forms, prepare change of address records, and issue service discontinuance orders.
Help generate sales leads. For instance, after addressing a customer’s inquiry, the representative may attempt to sell them some new products upgrades.
Support sales and marketing strategies outlined by the sales Managers, and facilitate joint marketing calls where applicable.
Review carefully Terms & Conditions in respect to warranties, liability, Force Majeure….etc.
Review claims adjustments with dealers, examining parts claimed to be defective and approving or disapproving dealers' claims.
Recommend improvements in products, packaging, shipping, service, or billing methods and procedures in order to prevent future problems.
Follow any other job-related instructions and perform other job-related duties as requested by higher management & supervisors.
Providing administrative support to the CEO in delivering PCC’s overall strategic objectives.
Providing administrative support to the CEO including:
Working closely with the CEO and Senior Leadership Team through regular correspondence, arranging meetings and preparing briefing materials for the CEO
Coordinating departmental reports and documentation for the Board meetings and other meetings with outside partners.
Securing travel arrangements
Processing visa/passport requests
Providing assistance in obtaining appropriate Pre-Travel care and liaising with medical provider
Organizing Meetings/Conferences/Workshops/Events/Social Activities
Recording meeting minutes
Expense report generation and processing
Processing invoices for payment
Maintaining Company documents
Creating and maintaining Company files
Job Details
| Posted Date: | 2018-10-30 |
| Job Location: | Jubail, Saudi Arabia |
| Job Role: | Administration |
| Company Industry: | Petrochemicals; Manufacturing |
Preferred Candidate
| Career Level: | Mid Career |
| Gender: | Female |
| Nationality: | Saudi Arabia |
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